Refund Policy

Returns & Refunds Policy

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At colorMEbook, every order is custom-made — from your uploaded photos to personalized messages. Because of the nature of our products, we do not offer returns or refunds unless your item arrives damaged, defective, or there is a production error on our end.

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No Returns on Personalized Products

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All coloring books are made to order, which means we cannot accept returns or exchanges for the following reasons:

• Change of mind

• Customer-provided content errors (e.g., typos, wrong images)

• Personal dissatisfaction with photo-to-line-art style after final delivery

We encourage all customers to review their uploaded content and personalizations carefully before submitting an order.

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Damaged, Defective, or Incorrect Orders

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If your order arrives with any of the following issues:

• Physical damage during shipping

• Missing or incorrect pages

• Production error on our end

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We’ll gladly send a replacement at no cost. Just contact us within 7 days of delivery with:

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1. Your order number

2. A clear photo of the issue

3. A brief description of the problem

Email us at: info.colormebookz@gmail.com

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💸 Refund Eligibility

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Refunds are only issued if:

• We are unable to fulfill your order due to a system or production failure

• You were charged but your order was never processed or delivered, and we cannot resolve the issue with a replacement

Approved refunds will be processed back to your original payment method within 5–10 business days.

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Modifications & Cancellations

Because we begin processing immediately, we cannot guarantee any changes or cancellations after the order is submitted. Please contact us within 1 hour of ordering if a mistake was made — we’ll do our best to catch it before production begins.

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